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The hotel posts administrator countless, in summary, you need to specify, on what kind of position you are applying. Any administrator of professions entails certain obligations – вы будете занимать руководящую должность и нести ответственность за качество и комфорт отдыха посетителей.

If you wish to place the administrator at the reception, you have to be careful and to answer the questions of the visitors of the hotel, therefore, I advise you to prepare in advance and to find answers to the most frequently asked questions of the guests, I'll take in the interview.

Administrative requirements to

  • Experience – experience is needed almost always, but sometimes you can get having a similar experience.
  • Pleasant appearance – if you need to work at the reception, you need to look presentable and neat (don't forget to attach your photo).
  • English – knowledge of English is a very important part of your employment, it is advisable to know several languages.
  • Knowledge of service standards – your task efficiently serve the guest, it is your job.

The duties of a receptionist

  • Registration and support of visitors.
  • control over quality of service.
  • Informing residents of the hotel.
  • Preparation of necessary documents for the settlement, statistics.
  • Receiving calls.
  • Resolution and prevention of conflicts arising at work.

 

Summary

For the post of receptionist

Photo summaryThe Name

Date of birth:
Marital status:
Home address:
Contact phone:
El. mail:

Goals and achievements:

The most important part in a resume, should be as informative as possible and reflect your life and career achievements. Show how experienced you are in your field and you like the profession of a receptionist. You need this part – to maximize the interest of the employer!

Education:

200_ – 200_
  • School (Faculty)
  • Specialty
199_ – 200_
  • School (Faculty)
  • Specialty

Additional education:

200_ – 200_
  • School,
  • The name of courses or seminars.
  • Obtained qualification
199_ – 200_
  • School,
  • The name of courses or seminars.
  • Obtained qualification.

Experience:

200_ – 200_
  • The name of the company,
  • Position,
  • Responsibilities and achievements.
199_ – 200_
  • The name of the company,
  • Position,
  • Responsibilities and achievements.

Achievements at previous jobs:

Section where you should describe your experience and prove, that you are the right candidate, which is needed for the post of receptionist.

Knowledge of foreign languages:

In specify the degree of knowledge of foreign languages

Skills of work with computer and office equipment:

Here, specify the degree of computer skills, office equipment and software relevant to your post

Driving license (Optional):

Enter information about your driving license and own car, if they are.

Additional information:

In this section, specify any additional information, which may affect management's decision regarding your candidacy. It is necessary to describe achievements of, examples of successful transactions and all, that can relate to pretendemos posts.

Examples summary:

Download resume: hotel Manager

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